Service Support Agent, Eindhoven (Bijbaan, 16 uur pw)

Job description

Do you know Eindhoven like the inside of your back pocket and would you like to cruise on one of our e-scooters through the city the whole day (okay, maybe not the whole day;)) fixing sh*t. Oh, while getting paid! Sounds like a pretty awesome part time job right?


You have probably already seen our green e-scooter around town. We are a young and driven scale-up, that is making swift door-to-door transportation the new status quo with our innovative and sustainable tech platform. We are working together as an ambitious team of entrepreneurs, operators and engineers, and looking to grow as we scale the business throughout Europe. Do you share our DNA: self-starting, open, driven and have values based on integrity? Great! Join our ride!


What you’ll be doing

As Operations Support Agent you will support the Fleet Manager of Eindhoven. Together you are the eyes and ears, and always on the spot for ad hoc requests. You will also help with swapping the batteries. Being responsible for maintaining and optimizing our fleet of e-scooter in Eindhoven, you’ll also develop your technical skills over time. It’s a role with a lot of responsibility and freedom, but if needed you are always ready to get into action and assist riders when necessary. Making sure felyx lives up to their promise of quality everyday.


We truly get excited if you

  • Are able to work 16 hours per week (incl weekends)
  • Live in Eindhoven
  • Flourish when given freedom and like to show initiative
  • Take responsibility
  • Know the streets of Eindhoven like the inside of your back pocket
  • Have your driver license (B)
  • Know how to multitask, prioritize and communicate with multiple entities at once
  • See yourself as a flexible person in terms of getting the job done

Bonus points if you

  • Are getting exciting about operating an urban mobility service
  • Have an entrepreneurial mindset (creative problem solver, dedicated, motivated, self-starter)


Joining our ride is becoming part of the leading global platform in urban mobility. Having a direct impact on the operation + getting a lot of freedom in your role will give you the potential to grow with the company.

At felyx we believe that the best workplace is one that represents the world we live in today. This means we believe that diversity in the broadest sense of the word connects us and drives us forward as a company.

We believe that diversity goes hand in hand with different perspectives. It is these different perspectives that can help us become better and more innovative in finding solutions for our customers.

And because we believe this can be achieved, we are looking for colleagues who are intrinsically motivated and bring the right experience. Gender, age, sexual orientation or origin will never be a factor and will never become one.