Hardware Expert

Job description

To ensure our customers have the best experience with felyx, not only our operational level needs to be as high as possible but also the ins- and outs of our e-mopeds. Therefore, felyx is looking for a Hardware Expert to beat the streets. Are you the expert we are looking for? Apply Now!

As urbanization is rising and the air quality is deteriorating we feel the need to make our cities greener and healthier by offering a sustainable mobility solution. And being a fun way around town is, of course, a great bonus! At felyx, everybody within their own expertise is contributing to a cleaner city by making this swift door-to-door transportation the new status quo. We are working together as an ambitious team of entrepreneurs, operators and engineers, and looking to grow as we scale the business throughout Europe. Do you share our DNA: self-starting, open, social and driven? Great! Join our ride!

Here’s the challenge

 As a Hardware Expert, you will be responsible to maintain the minimum felyx requirements for our e-mopeds throughout the entire felyx fleet (3000+!), but of course strive for delivering the highest quality e-mopeds in the shared business and always want to set the bar even higher!  Focus on translating ideas and feedback from our operations into technical requirements will be key to help us further scale our e-moped fleet without losing control on the quality. You will be the main point of contact for internal and external stakeholders concerning all hardware related topics. Together with the Global Operations team you will make strategic decisions, think long term, and quickly implement improvements on a high scale. 

The following projects will be part of this job:

• Continuously find more efficient solutions for "standard" repairs to reduce repair time
• Mapping current hardware issues, centralizing them from all cities and implementing solutions
• Setting up technical training courses together with the main mechanic (making videos, training materials, etc.)
• Structural benchmarking of new types of vehicles
• Further development of our fleet in the technical field (coming up with new 'adjustments' that increase the user experience and operationality)


We truly get excited if you:

  • Have 2-3 years of experience in project management combined with a solid technical background in the e-mopeds business
  • Are hands-on and have a proven ability to communicate effectively, independent and structured between teams
  • Come up with hardware focused improvements to further boost the operationality level of our fleet
  • Manage third parties and internal stakeholders
  • Own the ability to implement the best practices at a high-speed level
  • Are able to share data driven insights and come up with possible solutions 

Bonus points if you

  • Are excited about sustainability and urban mobility services
  • Feel one with e-mopeds and dream about the structure of a main harness

 And, not important to forget, is that we encourage you to grow with the company and within your role, so who knows what role you could have in a year or so, as we are continually growing in our journey towards ‘world domination’. Just kidding, market leader in Europe will do (for now).